As a Program Manager, you play a vital role in defining and designing multi-disciplinary programs for our clients. You proactively monitor program progress, resolve issues, and initiate corrective action to ensure successful outcomes. 

Responsibilities

• Manage stakeholders’ expectations, communicate changes effectively, and address any resistance or concerns.
• Develop and implement Change & Growth programs at our clients, including project scope definition, objectives, timelines, and deliverables.
• Ensure successful program execution by coordinating activities, managing resources, and monitoring progress.
• Establish quality standards and processes to ensure that project deliverables meet client expectations and adhere to industry best practices.
• Foster collaboration and communication among various stakeholders, both internal and external, including clients and our expertise teams.
• Act as the primary point of contact for clients, building and nurturing strong relationships.
• Develop and manage project budgets and optimize resource allocation to ensure efficient program delivery.
• Provide leadership and guidance to project teams and cultivate a collaborative and high-performance work environment. 
• Support team members’ professional growth, conduct performance evaluations, and mentor team members.

At Newcraft, we cultivate long-term partnerships with our clients and provide a comprehensive range of services encompassing both strategy development and implementation. Our success is measured by the actual commercial results we achieve for our clients. Joining our Strategy & Growth team means taking on a role of significant influence and visibility.

Our Strategy & Growth team consists of experienced Industry experts, Strategy consultants, and Creative consultants. What makes our team exceptional is our distinctive fusion of deep industry and digital expertise. We couple advanced data-driven analytics, quantitative and financial proficiency with an aptitude for creativity, design thinking, and an insightful understanding of user behaviors and internal stakeholders.

Our strategic and creative advice is grounded in deep market knowledge, robust data analytics and understandable financial modeling combined with extensive operational experience with digital marketing, CRM, loyalty programs, and e-Commerce. 

Working with Newcraft means engaging in challenging projects within the dynamic and entrepreneurial structure of our organization. You will have the autonomy to make decisions while embracing responsibility, supported by a team of highly skilled specialists. We prioritize maintaining a healthy work-life balance, and we take immense pride in the work we do and the clients we serve.