As Service Designer at Newcraft you create innovative omni-channel experiences for leading brands.
Our Medior Service Designer helps our clients to stay relevant in a fast-paced and changing world by designing propositions and end-to-end experiences for their consumers, partners and employees.
Clearly defining the value exchange between companies and their customers across multiple touchpoints, moments and channels is key. From day one, you’ll take the lead in applying a human-centered approach and always exploring the root-cause by asking ‘why’ in multiple projects.
You are able to explain abstract complexity in a simple way and are comfortable with jumping from research to concepting and facilitating workshops.